★ Size: 5 Meters, 115 Holes
★Buy more than 2 offers 5%
1.Questions: If i don’t need this product, can i return the product and return my money?
Answer: We accept returns and refunds within 15 days of order completion, please contact us.
2.Questions: Because a product came in defective, and the product is different from the description.
Answer: Oh my God I am sorry! Please accept our refund or free to send the product to you again. Contact us as soon as possible. thank you very much!
3. Questions: Why I have not received my package, the tracking information is not updated. Can i get black my money?
Answer: We will full Refund if you don’t receive your order in 60 days. We offer a variety of shipping method, the estimated delivery time is not the same. And the shipping method ” China Post Ordinary Small Packet Plus “, ” Yanwen Economic Air Mail ” and ” 4PX Singapore Post OM Pro ” does not provide tracking information for the destination country. If you are urgent need the product, please choose tracking information with the express, (Such as AliExpress Standard Shipping , China Post Registered Air Mail, ePacket, EMS, DHL,etc). We recommend choose ” AliExpress Standard Shipping “, it’s fast and safe.
4. Questions: I wrote the wrong address or I went out for a vacation and did not receive the parcel. Can i get my money?
Answer: Don’t worry! Contact with us, we will full or partial refund. Or you can pay the shipping cost, let us to sent the items to you again.
5. Questions: Do you offer free DHLhl or EMS shipping with purhcases over a certain amount?
Answer: Yes, do you mind to contact customer service, tell us your order amount, destination country.
6. Questions: Do you deal with drop shipping?
Answer: Yes, we offer drop shipping service. If there are other requirements, do you mind to contact customer service. Thank you!
7. Questions: I have other reason questions.
Answer: Contact with us! Contact with us! Contact with us! Thank you very much!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.